Marketing Assistant

Recruiter:

Tower Group

Job Ref:

2354152331

Date posted:

Wednesday, June 22, 2022

Location:

Durban, South Africa

SUMMARY:
-

JOB DESCRIPTION:

Core Knowledge & Skills:

Matric + 2 – 5 years ships agency experience.
Relevant shipping courses
Computer literacy – MS Office, Powerpoint, Excel, Word, Outlook
Excellent Customer service relationship skills.
Knowledge of Clients and markets
Knowledge of restrictions at various Ports and commodities

Duties:

Bookings for all trades
Firming up of bookings prior to firm stacks
Rechecking rates on bookings prior to stacks firming
Daily telesales – minimum of 10 calls per day and reported daily. Canvassing for both import/export bound cargoes
Negotiate and quote freight rates upon approval and send to clients when Reps are not in the office
Requesting rates and free time from MD
Application for acceptance of hazardous cargo/special equipment and stowage requests. Update LMS addon to obtain DG certificates.
Verifying of DG and non DG lists
Application for detention and demurrage requests
Assisting internal and external customers with queries. Assist both import and export clients with queries and transshipment details on both import/export legs
Amending routing or connecting vessels as per Trade instruction
Export RFA’s and Free time for all shipments to be done and approved prior vessel ETD
Send email to respective POD for all freight collect shipments
Advise clients of all new increases of rates/BAF/surcharges, etc.
Updating of export client stats for all trades
Customer record update (All trades).
TDR Reports – monthly for Far East – due 5th of each month (ASA/FAX)
Monthly allocation report for all trades
Prepare Capman/tonnage report daily. Daily updating of EDI, which is downloaded into Dinamix – importing of vessel files 3 times a day. Monitoring of vessel tonnages daily.
Clearing of errors on Dinamix after EDI processed
Requesting for space from Branches when allocation has been reached.
Prepare booking vs. allocation report, Monday/Wednesday/Friday.
Compile weekly sales meeting minutes.
Prepare e-commerce report and submit to SARO every Friday.
Action Named Account bookings - prepare spreadsheet for Singapore.
Checking with Dur and Cpt export team for date of sailing and final figures for month end report
Capture stats in Dinamix for both imports and exports. Follow ups with Branches to ensure import and export manifests are completed for month end reporting
Assisting customers with e-Commerce support ie. Customer creation/Registration and log in/booking capture
Approving e-Commerce Customers
Customer Code creation on LMS and Dinamix
KPI for ASA/FAX service due 7th of every month
e-Service report – sent out weekly to SARO
Submitting surveys for new trades
Managing mail queue. General typing and filing
Attend annual Marketing Conference
Assist with/note minutes for Marketing Conference
Assist with cocktail function if in Durban
Calendars/gifts – collate and arrange distribution to all branches & stock take of gifts

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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