Maintenance Officer

SUMMARY:
The Maintenance Officer is responsible for ensuring that managed residential estates are safe, secure and well maintained. The role involves conducting daily inspections, identifying maintenance requirements, coordinating contractors, monitoring security systems and recording monthly meter readings.

POSITION INFO:
Key Responsibilities:

Estate Inspections

• Conduct daily inspections across various residential estates and communities as assigned.
• Identify maintenance issues, record findings and arrange the necessary follow-up.
• Identify and report any breaches of estate rules and regulations.
• Monitor perimeter fencing, access gates and gate motor functionality.
• Ensure contractors working on-site comply with estate requirements.

• Obtain, review and compare quotations from contractors and service providers.
• Arrange site meetings and assessments with contractors.
• Prepare job cards for approved maintenance work.
• Monitor contractor performance and work progress.
• Ensure all work is completed according to the agreed specifications and required standards.

• Monitor occurrence books and liaise with security personnel regarding any concerns.
• Inspect CCTV systems and ensure all cameras are operational.
• Verify that camera date and time settings are accurate.
• Identify and report any security-related maintenance issues.

• Compile and submit detailed estate inspection reports using RedRabbit.
• Accurately record inspection findings and document maintenance requirements.
• Monitor outstanding action items on WeConnectU and ensure they are resolved within the agreed timeframes.
• Maintain accurate and up-to-date maintenance records.

• Conduct monthly water and electricity meter readings across assigned estates.
• Inspect meters for damage, faults or irregularities.
• Report any unusual readings, discrepancies or maintenance concerns.

• Follow up on all maintenance issues identified during inspections.
• Monitor the progress and completion of maintenance tasks.
• Ensure contractors adhere to estate rules, health and safety requirements.
• Inspect completed work to verify that it meets the required quality standards.
• Update maintenance records and ensure all outstanding matters are followed through to completion.

• Attend to additional maintenance-related tasks and requests received from residents, clients and estate communities.
• Perform any other reasonable duties as required.

• Matric (Grade 12).
• Previous experience in property, estate or facilities maintenance.
• Valid driver's licence.
• Basic knowledge of electrical, plumbing, fencing, gate motor and CCTV systems.
• Ability to accurately read water and electricity meters.
• Good report writing, administrative and record-keeping skills.
• Computer literacy, including MS Office and email.
• Strong communication and interpersonal skills, with the ability to liaise professionally with contractors, security personnel and residents.
• Good organisational and time-management skills.
• Reliable, practical and able to work independently with minimal supervision.