SUMMARY:

Logistics and Warehouse Co-Ordinator (12-Month Contract)
Isando

Position Summary

POSITION INFO:

Minimum Requirements

Qualifications

• Bachelor’s Degree in:
  • Business Administration
  • Supply Chain Management
  • Logistics Management
  • Operations Management
  • Or related field

Experience

• Minimum 5 years’ experience in a similar Supply Chain, Logistics, or Warehousing role
• Experience within a multinational organisation and/or pharmaceutical industry is essential
• Experience in operations management and logistics execution
• Team management and leadership experience advantageous
• SAP experience advantageous

Key Responsibilities

Logistics Operations

• Manage and oversee logistics and distribution operations in collaboration with internal stakeholders and third-party providers
• Ensure efficient inbound, warehousing, transportation, and distribution processes
• Monitor operational performance and implement corrective actions where necessary
• Ensure GDP-compliant logistics operations and product integrity throughout the supply chain
• Collaborate with commercial, finance, legal, regulatory, and quality teams to support business requirements

Inbound / Import Operations

• Manage inbound supply processes from manufacturing plants and logistics centres
• Ensure shipment visibility and product integrity throughout the inbound supply chain
• Identify supply risks and implement mitigation plans
• Oversee customs compliance, import documentation, tariff classifications, import licenses, VAT, and bonded storage requirements
• Drive continuous improvement initiatives for import and inbound operations

Warehousing and Inventory Management

• Lead and maintain a robust inventory management program ensuring inventory accuracy between physical stock and ERP systems
• Coordinate annual stock counts and periodic cycle counts
• Manage inventory reconciliation, adjustments, and movement between quality locations
• Ensure effective inventory interfaces and processes with third-party logistics providers
• Monitor inventory discrepancies and implement corrective actions
• Manage destruction processes for expired, damaged, or obsolete stock
• Support inventory optimisation and obsolescence reduction initiatives

Distribution Operations and Reverse Logistics

• Ensure efficient and cost-effective distribution operations while balancing service levels and lead times
• Coordinate transportation methods and shipment requirements
• Ensure compliance with temperature-controlled transportation standards where applicable
• Manage product transfers between markets and logistics centres
• Coordinate returns, recalls, and destruction processes
• Manage procurement of packaging materials and data loggers
• Support serialization requirements and logistics enablement initiatives

Registration Phase Products (Launches)

• Coordinate customs requirements and documentation with clearing agents
• Arrange sample and reference standard shipments and related approvals
• Manage system setup for financial and physical product routing
• Coordinate launch-related logistics activities and product readiness

Distribution Costs and Budget Management

• Manage annual logistics and distribution budgets
• Prepare forecasts, accruals, and variance reports
• Track logistics spend and identify cost-saving opportunities
• Manage third-party invoicing and payment processes
• Ensure purchase orders and vendor setups comply with company procedures and financial controls
• Review and submit monthly accrual reports to finance
• Coordinate ARIBA purchase order management and payment tracking

Quality and Compliance

• Ensure compliance with all relevant local and international regulations, GDP standards, quality standards, and company procedures
• Maintain accurate ERP system data including batch information, expiry dates, SKU details, and country of origin
• Develop, implement, and monitor SOPs and KPIs for logistics operations
• Manage supplier performance, service agreements, and compliance assessments
• Support internal and external audits and ensure audit readiness
• Manage incident reporting, corrective actions, and preventive actions
• Coordinate rework activities with suppliers and internal stakeholders
• Ensure Segregation of Duties (SOD) compliance within ERP systems

Project Management and Operational Excellence

• Lead continuous improvement and operational excellence initiatives
• Support strategic logistics and supply chain projects
• Drive standardisation and optimisation across logistics operations
• Participate in regional logistics and customer service forums
• Promote best practice implementation and process improvements

Metrics and Reporting

• Monitor and report on logistics and warehousing KPIs
• Conduct business reviews with logistics service providers
• Analyse operational data and implement corrective actions where necessary
• Ensure timely and accurate reporting of logistics metrics and dashboards
• Support implementation of continuous improvement tools and methodologies

Key Knowledge and Skills

• Strong Supply Chain and Logistics Management knowledge
• Understanding of pharmaceutical and healthcare industry requirements
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to work effectively within a matrix organisation
• Strong leadership and people management skills
• Strong systems and ERP knowledge
• Advanced MS Office and data analysis skills
• Project management and organisational skills
• Negotiation and vendor management skills
• Ability to perform in a fast-paced and dynamic environment
• Strong customer focus and attention to detail
• Innovation mindset with strategic thinking capability

Key Competencies

• Operational Excellence
• Attention to Detail
• Compliance and Quality Focus
• Strategic Thinking
• Cross-Functional Collaboration
• Decision Making
• Problem Solving
• Communication and Influence
• Continuous Improvement Mindset
• Planning and Organising