Logistics Administrator

SUMMARY:
The Logistics Administrator plays a key role in supporting the efficient flow of goods from suppliers to customers. This position ensures that all logistical processes — from order scheduling and dispatch coordination to transport documentation and delivery tracking — are executed accurately and on time. The role serves as the vital communication link between internal departments, customers, and transport providers, ensuring exceptional service delivery and operational efficiency.

POSITION INFO:
Description:

Logistics Coordination & Support

• Provide daily administrative support and coordinate delivery schedules and dispatch.
• Plan routes, optimize vehicle use, and ensure compliance with delivery standards.

Carrier & Transport Management

• Assist in managing transport providers and daily communication with carriers.
• Monitor service performance and escalate delays to maintain efficiency.

Documentation & Recordkeeping

• Prepare and file delivery notes, invoices, and PODs accurately.
• Maintain shipment records and generate reports for audits and invoicing.

• Serve as liaison between customers and transporters for updates and issues.
• Communicate delivery changes promptly to ensure customer satisfaction.

General Administration & Compliance

• Support fleet administration, stock movement, and maintenance scheduling.
• Uphold health, safety, and quality standards in all logistics operations.

Core Skills & Attributes

• Strong administrative, organizational, and communication skills.
• Proactive, customer-focused, tech-savvy, and adaptable under pressure.
• Comfortable using ERP systems, Excel, and logistics tracking software.

• Grade 12 / Matric (required).
• A qualification in Logistics, Supply Chain, or Business Administration (advantageous).
• 2–4 years of experience in a logistics, transport, or warehouse administration role (wholesale or FMCG environment preferred).
• Working knowledge of logistics software, order tracking systems, and Microsoft Office Suite.
• Valid driver’s license (advantageous).