SUMMARY:
A beautiful and intimate retreat is seeking an energetic and enthusiastic LODGE ANCHOR / FIELD GUIDE COUPLE to join their team.
POSITION INFO:
This role is based near Nelspruit and the couple will be required to support daily operations and assume full lodge management responsibilities when senior management is on leave. The role requires flexibility, attention to detail, and a proactive approach to maintaining and improving high service standards within a growing operation. Preference will be given to applicants from the Mpumalanga region.
Role 1: Lodge Anchor
The Lodge Anchor will assist the Lodge Manager with all aspects of lodge administration and guest service, including reservations, office management, front-of-house operations, coordinating staff duties, and supporting marketing initiatives.
Core Criteria:
- Valid driver’s licence
- Minimum 2 years’ experience in a 4* or 5* lodge environment
- Relevant tourism or hospitality qualification
- Strong Food & Beverage experience
- Computer literacy with booking system knowledge
- Strong administrative and organisational skills
- Hosting experience with exceptional attention to detail
- Basic marketing knowledge advantageous
- Must have own vehicle
Role 2: Field Guide / Maintenance Support
The Field Guide will be responsible for delivering engaging nature-based guest experiences, including guided walks, nature drives, hiking and MTB trail activities. The role also includes supporting land management under the Farm Manager, maintaining guest activity equipment and trails, assisting with general lodge maintenance, and supporting front-of-house operations when required.
Core Criteria:
- Valid driver’s licence and PDP
- Minimum 1 year guiding experience
- FGASA Level 1 (or equivalent Lowveld bush knowledge)
- Birding and tree identification knowledge advantageous
- Hosting and guest interaction experience
- General maintenance and practical skills
- Land management knowledge, including invasive plant control
- Valid First Aid certification
- Must have own vehicle
This is a live-in position with accommodation and utilities (electricity, gas, water) included.
