Legal Recovery Agents (Litigations) x 50

SUMMARY:
We are seeking 50 highly skilled Legal Recoveries Debt Specialist with strong litigation experience to manage and optimise recoveries across unsecured credit portfolios. The successful candidates will demonstrate superior legal knowledge, advanced negotiation skills, and the ability to align recovery strategies with debtor asset profiles and credit risk indicators.

POSITION INFO:
Key Responsibilities

• Manage legal recoveries across unsecured products, including personal loans, credit cards, and cheque accounts.
• Execute effective litigation-aligned recovery strategies to maximise collections and reduce risk exposure.
• Conduct advanced debtor negotiations, including settlement arrangements and payment plan structuring.
• Manage PTPs, DebiCheck mandates, and legal follow-ups across multiple mandates.
• Link treatment and negotiation pathways to:
• Debtors owning property
• Shareholding in going concerns
• Credit-active debtors with premium Presage scores
• Utilise inbound, outbound, and non-voice channels to engage debtors effectively.
• Perform tracing and skip tracing using advanced tools where required.
• Ensure strict compliance with regulatory, legal, and internal governance frameworks.
• Meet and exceed individual and team performance targets in a high-pressure environment.

• Matric / Grade 12 (essential)
• 2–3 years’ experience in a high-pressure, target-driven collections environment with proven results
• Demonstrated litigation experience within a legal recoveries context
• Strong understanding of the end-to-end litigation process
• Experience managing unsecured credit products
• Proven ability to negotiate complex repayment arrangements

• Tertiary certificate in Collections, Credit Management, Finance, Customer Service, or Business Administration
• Formal training in Negotiation, Compliance, Collections, or Customer Engagement
• Trace and skip tracing proficiency using advanced systems and tools

• Strong analytical and problem-solving skills
• Exceptional negotiation and communication ability
• Results-driven with high attention to detail
• Ability to operate effectively across multiple mandates
• Sound judgement and decision-making under pressure

• Competitive remuneration aligned to experience
• Performance-driven environment with growth opportunities
• Exposure to complex legal recoveries portfolios