Learning & Development Programme Coordinator

SUMMARY:
A well-established and highly recognised retail group known for its strong brand and amazing products is seeking a highly organised and detail-oriented Learning & Development Programme Coordinator to manage the administration and end-to-end coordination of learning initiatives within the HR function.

This role focuses on programme logistics, coordination, and administration for leadership development initiatives such as Future Leader Programmes and Management Development Programmes while occasionally supporting facilitation or virtual sessions.

This position is ideal for someone with experience in academic programme coordination, professional development programme administration, or corporate L&D support, who thrives on managing schedules, logistics, stakeholders, and systems to ensure seamless learning experiences.

POSITION INFO:
Key Responsibilities
Programme Coordination & Administration

• Manage all logistical aspects of leadership development programmes from planning to completion.
• Organise schedules, participant applications, programme communications, and documentation.
• Arrange venues, catering, equipment, and all on-site logistics for in-person sessions.
• Coordinate internal HR/L&D events.
• Support facilitators and speakers to ensure smooth programme delivery.
• Maintain organised digital content, folder structures, and records on LMS/Google Drive.

• Upload and manage course materials, slides, workbooks, and attendance records.
• Track learner participation and maintain accurate training records.
• Support assessment processes, including marking administration and feedback coordination.
• Set up and host/co-host virtual sessions (Teams, Google Meet) as needed.
• Provide live technical support and troubleshoot issues during online sessions.

• Assist in developing professional learning presentations (PowerPoint/Keynote) when required.
• Maintain dashboards, trackers, and learning journey records.
• Support reporting on programme progress and training metrics.
• Help ensure clear and consistent internal HR/L&D communications.

• Coordinate HR-related processes, including updating and publishing policies on the LMS.
• Support Skills Development Facilitator (SDF) activities, including WSP/ATR submissions.
• Ensure compliance with SETA/ETDP requirements and processes.

• 3–5 years’ experience in programme coordination, academic programme administration, or corporate training programme support.
• Diploma or degree in Human Resources or Education
• L&D / Training Management qualification is an advantage.
• Proven experience coordinating multi-stakeholder learning or professional development programmes, including universities or HR departments.
• Comfortable managing logistics, including venue setup, catering, materials, and schedules.
• SDF experience and familiarity with WSP/ATR submissions is an advantage.
• Strong knowledge of LMS platforms and e-learning administration.
• Advanced MS Office skills, especially Excel and PowerPoint.
• Comfortable supporting or hosting virtual sessions (Teams, Google Meet) when required.
• Excellent organisation, attention to detail, and communication skills.