Lead: Digital Channels

Job Title:

Lead: Digital Channels

Purpose Statement:

• To assist the Product Owner in planning and scheduling development work to ensure successful and on-time delivery of software within CED, Business Bank..
• To provide and apply technical and functional knowledge and expertise provide and support and guide the team to operate efficiently in an agile environment.

Direct Reports:

The job holder has no direct reports within the Client Experience Deliver Digital team environment but will provide technical guidance and know-how to team members:

• Business Analyst
• Analyst Developers and Developers
• Programmers
• Test Analysts and Testers

Key Performance Areas:

• Technical Team Leadership
• Solution Architecture
• Engineering Practices and Standards
• Operational Oversight and Delivery

Key Tasks & Accountabilities:

Technical team guidance and leadership

• Provide technical expertise and guidance to team members and assist with escalated / complex technical challenges and work.
• Mentor and coach team members and provide on the job training and development
• Responsible for maintaining in depth product knowledge of current and future development
• Share knowledge and support the Manager in technical training needs analysis of the team members., coach and mentor the team and provide on the job training where appropriate

Solution Architecture:

• Workshop technical specifications with the Architects to ensure full understanding of the technical specifications.
• Identify and propose improvements to the current system architecture that emphasize reliability and scalability.

Engineering Practices and Standards:

• As the technical lead for the team, evidence the CEO behaviours, teamwork and collaboration.
• Set quality design standards and identify opportunities for improvement
• Ensure on-time delivery of high quality code by the development team.
• Ensure the compilation and execution of test plans are completed.
• Engage with the UAT team to ensure the smooth transfer of code from development to production.
• Perform a quality assurance role on outputs to ensure development as per technical specification. 
• Provide guidance on improving the quality.
• Coordinate the investigation and fixing of production issues.
• Adjust the work flow if needed.

Operational Oversight and Delivery:

• Workshop functional requirements with the Business Analysts to ensure full understanding of the business requirements.
• Engage with stakeholders to contract process and approach to address business requirements and agree timelines with respect to feedback.
• Provide oversight of the team for on-time delivery, delivery to quality, the meeting of contracted deadlines with business and timely delivery of  developed applications and systems
• Assist the Product Owner to plan and schedule development resources to ensure successful and on-time delivery of software, coordinating the task allocation to a specific functional team.
• Delegate requests to team, ensuring clear understanding of business requirement.
• Track progress against timelines; follow-up with team to ensure feedback is provided and provide feedback on request.

Job Requirements:

Qualifications

Minimum:

• Bachelor's Degree
• Information Technology - Computer Science
• Information Technology - IT Engineering

Ideal:

• Honours Degree
• Information Technology - Computer Science
• Information Technology - IT Engineering

Knowledge & Experience:

Minimum:

• 6 years proven experience in software development
• Strong experience as a Technical Lead / Lead Software Engineer / Lead Programmer / Lead Developer
• Experience on C# & .NET Core Framework or Java & Spring Framework
• Experience within a digital channels environment with exposure to mobile banking, internet banking and digital on-boarding.
• IT systems development processes (SDLC)
• Advanced micro-services and Solutions Architecture
• Strong Ability with JavaScript (whether React, Angular, Vue or alternative)
• Familiar with CI/CD and Infrastructure as Code
• Familiar with Agile and project tracking tools
• Application development
• Standards and governance
• Testing practices

Ideal:

• Amazon Web Services (AWS), Docker, Kubernetes
• Knowledge of mobile app development (whether Android, Swift, React Native, Flutter or alternative)
• Good understanding of testing strategy, e.g. unit testing vs integration testing vs regression testing etc.
• Previous electronic channels experience
• Banking systems and e-Channels.
• Best practices for Quality Assurance (QA)

 Skills:

• Communication skills
• Computer Literacy (Intermediate MS Word, MS Excel, MS Outlook)
• Negotiation skills
• Presentation skills
• Planning, organising and coordination skills
• Coaching and mentoring
• Analytical, diagnostic and problem solving skills
• Attention to detail

Competencies:

• Deciding and Initiating Action 
• Leading and Supervising          
• Creating and Innovating           
• Working with People 
• Planning and Organising          
• Delivering Results and Meeting Customer Expectations   
• Persuading and Influencing
• Adapting and Responding to Change
• Writing and Reporting              
• Coping with Pressures and Setbacks     
• Applying Expertise and Technology       
• Analysing

Conditions Of Employment:

• Clear Criminal and Credit Record
• Select Additional Information
• Select Additional Information
• May be required to travel to Stellenbosch
• May require after hours or weekend availability or contact ability

Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.

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