L2 - Helpdesk Technician

SUMMARY:
Our client within the IT Sector, who delivers technology that enables growth, reduces risk, and creates long-term value for the people and businesses who trust them, is looking for a young, dynamic L2 Helpdesk Technician! 

POSITION INFO:
Requirements:

• CompTI A+
• CompTIA N+
• Microsoft 365/Microsoft Certifications
• Fortinet NS4 (or CISCo, CCNA of equivalent)
• Having an IT Degree, must also certify with Microsoft and Fortinet.
• Matric required with mathematics and physical science as subjects passed.

• 3 - 5 years relevant IT support experience
• Experience in MSP of multi-client environments is highly beneficial
• Hands-on experience with Microsoft 365, Active Directory, Veeam backup & Replication, Networking fundamentals (DNS, DHCP, VLANs,TCP/IP)
• Highly organised and detail orientated
• Consistent and reliable
• Valid driver's license and own reliable transport
• Willing and able to clients when required