Key Accounts Manager

SUMMARY:
Key Account Manager – Cape Town
Manufacturing & Retail Distribution
Full-time | On-site
 
Our client is an established manufacturing and distribution business supplying a wide range of products to major South African retailers. Operating within a high-volume environment with an extensive product catalogue, the business requires strong account management and data-driven decision-making to optimise product performance across retail partners.
 
They are seeking a commercially minded Key Account Manager to manage key retail accounts, focusing on product performance, stock movement, and range optimisation across a large SKU base. This is a relationship and analytics-driven role, not a cold-calling sales position.

POSITION INFO:
Key Responsibilities

• Manage and maintain relationships with major retail accounts
• Oversee performance of a large product portfolio (±900 SKUs) across key clients
• Analyse product sales data, stock movement, and shelf performance
• Identify top-performing and underperforming products and drive corrective actions
• Monitor product lifecycle, shelf presence, and rotation within retail environments
• Work closely with buyers to optimise product ranges and listings
• Provide data-driven insights and reporting to internal stakeholders and clients
• Forecast demand trends and support planning based on sales data
• Coordinate with internal teams (production, logistics, and planning) to ensure product availability
• Ensure smooth execution of orders, stock replenishment, and delivery timelines
• Travel to Johannesburg as required to manage key accounts

• Proven experience in Key Account Management within retail or FMCG environments
• Strong analytical ability with experience managing large product ranges
• Experience working with major South African retailers (essential)
• Advanced Excel and data analysis skills
• Strong relationship management and communication skills
• Ability to work cross-functionally in a fast-paced environment