Key Account Manager Software Product

SUMMARY:
My client in the automotive industry is looking for a customer-focused Key Account Manager to oversee and grow relationships within our strategic automotive client base. Whether working with OEMs, dealerships, fleet operators, or service partners, you’ll play a key role in expanding revenue, strengthening partnerships, and delivering value across every touchpoint. This is a high-impact role for someone who understands the fast-paced dynamics of the motor industry and is passionate about delivering tailored solutions that drive real business results.

POSITION INFO:
Responsibilities Include:

• Achieving assigned sales and revenue targets across key automotive accounts.
• Growing revenue through up-selling and cross-selling aligned products and services (e.g. fleet management, aftermarket solutions, and vehicle tracking).
• Driving profitability through strategic pricing and account optimisation.
• Building strong, long-term relationships with key decision-makers–from dealer principals to procurement leads.
• Understanding client operations, business cycles, and pain points to proactively offer solutions.
• Leading client account planning sessions to align on goals, performance, and opportunities.
• Ensuring that all service level agreements (SLAs) are met or exceeded.
• Managing proposal development and leading responses to RFQs/RFPs in collaboration with internal stakeholders.
• Delivering insightful monthly and quarterly business reviews, focused on growth, performance analysis, and risk mitigation.
• Continuously analysing account performance and trends, maintaining an accurate sales pipeline, and providing detailed reports to management.
• Retaining and expanding existing accounts by delivering consistent value and proactive service.
• Developing action plans for dormant or under performing accounts.

• Meeting or exceeding revenue and profitability targets within assigned accounts.
• Building high-trust relationships that position you as a key strategic partner.
• Identifying and converting new opportunities within existing accounts.
• Maintaining high client retention and satisfaction levels.
• Delivering clear, actionable reporting and insights on account activity and health.

• Experience & Industry Knowledge:
  • 3–5 years’ experience in key account management, sales, or business development.
  • Proven success working with clients in the motor or automotive industry (OEM, dealership, fleet, aftermarket, etc.).
  • Strong commercial acumen and the ability to understand complex business environments.
  • Demonstrated ability to manage long-term relationships and negotiate at senior levels.
  • Sound understanding of vehicle-related products, services, or sales processes.
• Skills & Tools:
  • Strong communication, negotiation, and presentation skills.
  • Competent in MS Office (Excel, Word, and PowerPoint) – intermediate level or higher.
  • Self-motivated with excellent organisational and problem-solving abilities.
• Qualifications:
  • Minimum: Higher Certificate or equivalent qualification (NQF 5).
  • Preferred: Diploma or relevant business qualification (NQF 6).
• Other Requirements:
  • Valid Code 8 driver’s license (not endorsed).
  • Willingness to travel locally for client visits and reviews.