Key Account Manager

SUMMARY:
We are the largest single-source supplier of heavy-duty auto-electrical components, collision avoidance systems, and related technical services in sub-Saharan Africa.

POSITION INFO:

• Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Responsible for the development and achievement of sales through the direct sales channel.
• Focusing on growing and developing existing clients, together with generating new business.
• Write business plans for all current and opportunity tender businesses.
• You will act as the key interface between the customer and all relevant divisions.
• Create business proposals for new and existing opportunities.
• Give a rundown of the level of competition and general market activities on a daily basis to the general manager.

• Give up-to-date information relating to customer activities.
• Serve as an agent in the company with a view to achieving budgeted sales within the country.
• Establish relationship with clients and provide high standard of customer service continually.
• Organize and arrange specified records and files in order to keep track of financial transactions.
• Accountable for all quotations in your Pod.
• Accountable for Pod reaching set turnover and margin targets
• All staffing issues of Pod
• Pursuing key accounts as institutional partners such that you build innovation and value together, becoming deeply linked to each other’s future.
• Allocating key account focus on three core topics: penetrating, expanding, and protecting accounts from the competition.
• Viewing key accounts as assets that require continued, and often significant, investment to yield maximum returns. These investments often include structuring and aligning your business processes and systems to maximize account value.

• To ensure, through efficient team management and their own administration, that all jobs are carried out within agreed timing schedules to the level expected by the client.
• Proactively building the client''s business and the account, in liaison with the Sales Manager.
• Tracking and updating the account team forecast and invoice management.
• To travel extensively throughout Southern Africa and visit the customer''s sites each month and complete a comprehensive KPI questionnaire which must be submitted to the customers on a monthly basis.
• Quote and negotiate prices, prepare contracts, and record orders.

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