Junior Training Administrator

SUMMARY:
Durban. An established training provider is seeking a Junior Training Administrator to join their team. This role is ideal for an organised, detail-orientated person with excellent communication skills and at least 2 years of administrative experience.

POSITION INFO:

• Register learners for contract, distance, and eLearning programmes
• Collate and maintain monthly attendance registers for all training sessions
• Provide individual learner progress reports and consolidated reports for clients’ HR departments
• Maintain consistent communication with clients and HR teams regarding learner progress
• Respond to learner queries via phone and email
• Prepare for and coordinate onsite induction and training sessions 
• Enrol users across various roles (staff, facilitators, assessors, moderators, learners, clients)
• Allocate learner submissions to Assessors for evaluation
• Support learners via the online chat forum
• Extract and send daily LMS attendance and user activity reports to clients

• Bachelor’s Degree (preferred)
• Additional qualification in Administration (advantageous)
• Proven experience as an Administrator or similar position - minimum of 2 years’ experience in an administrative role
• Knowledge of training and development, and familiarity with SETA processes and regulatory bodies such as CHE, DHET, SAQA, and QCTO is beneficial