Junior Revenue Clerk - Telecoms

SUMMARY:
The Junior Revenue Clerk is responsible for supporting the revenue and billing function by ensuring accurate invoice processing, billing administration, revenue reporting, and effective resolution of billing-related queries. The role requires strong attention to detail, accuracy, and the ability to work within strict billing deadlines.

POSITION INFO:
Key Responsibilities:
Billing and invoice processing

• Process invoices accurately using Sage accounting software.
• Maintain recurring billing schedules and ensure timely billing cycles.
• Generate, review, and distribute invoices to clients.
• Create and distribute client billing sheets.

• Process accounting journals related to revenue transactions.
• Assist with revenue analysis and reporting activities.
• Ensure all billing records and supporting documentation are accurately maintained.

• Process and issue credit notes accurately and timeously.
• Prepare credit requests and submit them for the necessary approvals.
• Investigate billing discrepancies and ensure timely resolution.

• Respond to client billing queries professionally and efficiently.
• Liaise with internal departments to resolve billing and revenue-related issues.
• Maintain positive client relationships through effective communication and service delivery.

• Handle and complete tasks assigned through the ServiceNow (SNOW) system within agreed timelines.
• Ensure all assigned tickets and billing tasks are updated and closed appropriately.

• Grade 12 / Matric.
• Certificate or Diploma in Finance, Accounting, Bookkeeping, or a related field will be advantageous.

• 1–2 years’ experience in a finance, billing, or revenue administration environment.
• Experience working with Sage accounting software.
• Exposure to recurring billing processes and revenue administration will be advantageous.

• Strong numerical and analytical skills.
• High level of accuracy and attention to detail.
• Good communication and client service skills.
• Ability to work under pressure and meet deadlines.
• Proficient in Microsoft Excel and Microsoft Office Suite.
• Strong organisational and administrative skills.
• Ability to investigate and resolve discrepancies effectively.

• Professional and reliable.
• Team player with a positive attitude.
• Strong work ethic and accountability.
• Ability to maintain confidentiality and handle sensitive financial information.