Junior Property Administrator

SUMMARY:
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POSITION INFO:

To provide administrative and operational support to the property management team, ensuring the smooth running of property portfolios and excellent service delivery to tenants, landlords, and service providers.

Key Responsibilities

• Assist with the administration of leases, contracts, and property documentation.

• Maintain accurate tenant and landlord records, both electronic and physical.

• Handle tenant queries, complaints, and service requests in a professional manner.

• Support with rental collections, arrears follow-ups, and reconciling accounts.

• Process invoices and payments for utilities, contractors, and service providers.

• Coordinate property inspections, maintenance schedules, and repairs.

• Prepare correspondence, notices, and reports for management.

• Assist with compliance and health & safety requirements for properties.

• Provide general office and reception support when required.

Skills & Competencies

• Strong administrative and organisational skills.

• Good written and verbal communication.

• Attention to detail and accuracy.

• Ability to multitask and prioritise workload effectively.

• Proficient in MS Office (Word, Excel, Outlook); experience with property management software is an advantage.

• Customer service oriented with a professional, approachable manner.

Qualifications & Experience

• Matric (Grade 12) required.

• A relevant diploma/certificate in Property Management, Real Estate, or Administration (advantageous).

• 1–2 years’ experience in property administration, real estate, or general office administration (preferred but not essential).

Personal Attributes

• Reliable and trustworthy.

• Willingness to learn and grow within the property industry.

• Team player with a proactive approach.

 

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