Junior Operations Manager

SUMMARY:

A well-established leading provider of affordable solar-powered security cameras and farm security solutions based in Schweizer-Reneke, is looking for a versatile and energetic Junior Operations Manager to act as a hands-on 2IC. This all-rounder role will support the owner in running the day-to-day business. The position combines strong client service, team leadership, sales support, and administration in a fast-paced environment. The successful candidate will be expected to take ownership, work independently, and help drive both operational efficiency and client satisfaction.

POSITION INFO:

Minimum requirements for the role:

• Must have a National Senior Certificate
• Minimum 3 years’ relevant experience with a proven people-management track record
• Tech-savvy with the ability to learn new systems and tools quickly, including the use of AI applications
• Fully bilingual in Afrikaans (home language strongly preferred) and English
• Currently based in Schweizer-Reneke or willing to relocate to the area
• Must have a valid driver’s licence and access to own reliable transport

• Serving as the primary point of contact for clients, delivering responsive, helpful support, and ensuring the timely resolution of inquiries and issues.
• Building and maintaining strong client relationships through proactive follow-up, excellent communication, and effective relationship management.
• Overseeing and coordinating day-to-day operations to ensure smooth business functioning and high service standards.
• Leading, supervising, motivating, and developing the team, fostering accountability and a positive, high-performance culture.
• Supporting sales activities by engaging with existing and potential clients, preparing quotations, and contributing to revenue growth.
• Identifying and pursuing new sales opportunities within the agricultural sector.
• Managing administrative tasks, including scheduling, documentation, reporting, invoicing support, and general office processes.
• Quickly mastering and effectively using company systems and technologies, including solar PTZ cameras and related software.
• Taking full ownership of tasks and projects, solving problems independently, and adapting quickly in a dynamic environment.
• Collaborating with senior management on operational improvements and contributing ideas to support business growth and efficiency.