Junior Network System Support Administrator

SUMMARY:
Our client based in Midrand in the IT industry is looking for a ISP Junior Network Systems Administrator to join their team.

POSITION INFO:
Minimum requirements:

•  Bachelor's degree in Computer Science, Information Technology (IT), Network Administration, or a related engineering field
• Good knowledge of Cambium, Mikrotik and Ubiquiti equipment is essential
• Basic understanding BGP, OSPF and network routing will also be an advantage
• Must have worked as an ISP systems administrator for at least 6 months
• Will be required to provide standby remote support over weekends and public holidays (Standby approximately once a month)

• Provide technical systems support to all our clients by managing our existing national networks
• Provide technical systems remote support for new highsite/s and end user installations and network infrastructure growth
• Maintenance and management of network hardware infrastructure, firmware upgrades, wireless link frequency management
• Managing ticket system and ensuring tickets are actioned and closed timeously
• Liaising with upstream providers in event of any network failure or outage
• Ensuring clients are always informed as to status of networks
• Pro-actively working with clients and have good client communication skills is essential
• Provide support when required in the event of an outage / failure even after business hours
• Updating of network monitoring systems and technical administration