SUMMARY:

Junior Infrastructure & Virtualisation Engineer

About the Position

POSITION INFO:

Key Responsibilities

Virtualisation & Infrastructure Operations

• Support and maintain virtualisation platforms, with Proxmox as the primary environment.
• Monitor hypervisor health, cluster performance, storage utilisation, and overall resource availability.
• Provision, configure, and manage the lifecycle of virtual machines across internal and customer environments.
• Assist with cluster administration, host monitoring, high-availability (HA) environments, and capacity planning.
• Troubleshoot virtualisation platform performance and operational issues.
• Support scheduled infrastructure maintenance, upgrades, and platform enhancements.

Virtual Machine Deployment & Migration

• Provision virtual machines in line with project and operational requirements.
• Configure virtual machine resources, including CPU, memory, storage, networking, tagging, and templates.
• Assist with virtual machine migrations, including VMware to Proxmox migrations.
• Support migration planning, testing, and cutover activities to minimise service disruption.

Backup & Recovery

• Monitor and maintain the health of backup environments, including:
  • Veeam Backup & Replication
  • Nakivo Backup Server
• Investigate failed backup jobs and resolve restore-related issues.
• Monitor backup storage utilisation and retention policies.
• Perform VM-level restore operations when required.
• Assist with backup optimisation, repository maintenance, and recovery testing.

Storage & Platform Maintenance

• Monitor storage pools, storage health, and disk utilisation.
• Assist with infrastructure performance tuning and optimisation.
• Support ongoing platform maintenance, including:
  • Proxmox updates
  • VMware ESXi and vCenter updates
  • Firmware upgrades
  • Repository clean-up
  • Host performance optimisation
• Perform routine hypervisor maintenance.
• Troubleshoot infrastructure and virtualisation-related issues.
• Maintain accurate technical documentation.
• Manage and update support tickets within a client-facing service environment.

Advantageous Experience

• Ceph
• ZFS
• Storage replication
• Cluster management
• Datacentre infrastructure
• Infrastructure migrations
• Networking diagnostics and connectivity troubleshooting
• Managed services (MSP) or hosted infrastructure environments

Requirements

Qualifications

• Relevant tertiary qualification in Information Technology, Infrastructure, Systems Administration, or a related field preferred.
• Industry certifications in virtualisation, infrastructure, or backup technologies will be advantageous.

Experience

• 2–4+ years' experience in infrastructure administration, virtualisation, or systems support.
• Hands-on experience with virtualisation platforms such as Proxmox or VMware.
• Experience monitoring backup solutions and performing restore operations.
• Experience supporting production infrastructure environments.
• Previous experience within an MSP, hosting provider, or customer-facing infrastructure environment would be advantageous.