Junior IT Officer

Recruiter:

Intrinsic Consulting Services

Job Ref:

CPT000480/BH

Date posted:

Monday, May 25, 2026

Location:

Johannesburg, South Africa

SUMMARY:
JHB - Junior IT Officer required for Training Institute

POSITION INFO:
A progressive training organisation specialising in compliance and financial services training is seeking a proactive and detail-oriented IST Officer to join its growing team. The successful candidate will support learning systems, online assessments, programme setup, and internal technical support functions to ensure the smooth delivery of training operations and learner support services.
Key Responsibilities

Conduct system testing
Review online exam proctoring logs and monitor assessment compliance
Compile and distribute proctoring and compliance reports
Communicate findings and updates to Operations and Academic teams
Resolve system and learner-related queries
Load and manage learner information on internal systems
Assist with programme setup and system configuration
Perform system updates and maintenance activities
Provide IST desktop and technical support to staff and learners
Facilitate learner orientations and client demonstrations where required

Requirements

Relevant qualification in Information Technology, Systems Support, Educational Technology, or a related field
Minimum 2 years’ experience in technical support, systems administration, LMS support, or online learning environments
Experience with online assessment and proctoring systems advantageous
Strong computer literacy and troubleshooting ability
Excellent administrative and organisational skills
Strong written and verbal communication skills
Ability to manage multiple priorities and meet deadlines
Professional, service-oriented, and detail-focused approach

Skills & Attributes

Analytical and solution-driven
Strong attention to detail
Adaptable and eager to learn
Good interpersonal and communication skills
Able to work independently and within a team
High level of professionalism and confidentiality

This is an excellent opportunity for a motivated individual looking to grow within a dynamic training and compliance environment focused on innovation and learner success.

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