Junior Dispatch Manager

SUMMARY:
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POSITION INFO:

Betko Fresh Produce, established in 1988, is a family-operated business specialising in the export of premium apples and pears to over 40 countries. Rooted in Villiersdorp, Western Cape, Betko has grown from a local fruit trader into a respected international supplier and is looking for a Junior Dispatch Manager to join the team.

The incumbent will be responsible for supporting the dispatch team with the accurate loading, cooling and on-time transportation of fruit to clients and destinations. The role includes helping to ensure that packed fruit is dispatched according to orders and that cold-storage stock is recorded correctly and matches stock lists. The Junior Dispatch Manager will also assist with coordinating the movement of palletised fruit from the production floor to forced cooling and then into cold storage.

Responsibilities:

• Prepare and manage daily dispatch operations and ensure the dispatch area is ready
• Verify physical stock against system records (ViTrax)
• Assist with offloading, loading, pallet movement, forced cooling, and cold storage processes
• Ensure correct pallets are transferred, staged, and loaded according to orders
• Return incomplete pallets to the packhouse for completion
• Coordinate and support dispatch staff, including attendance, overtime and performance tracking
• Maintain accurate records and communicate regularly with staff and management
• Support training, coaching and disciplinary processes when required
• Maintain accurate pallet, client and transport records on ViTrax
• Ensure real-time system updates during loading and dispatch
• Assist with accurate invoicing for local client dispatches

Requirements:

• Matric (Grade 12)
• 2+ years’ dispatch or warehouse experience
• Logistics / Supply Chain qualification (advantageous)
• Computer literate
• Basic knowledge of PPECB export regulations
• Understanding of stock control, fruit logistics, and warehouse operations
• Basic quality control knowledge
• Strong organisational and time management skills
• Clear communication and people coordination skills
• Detail-focused with good follow-up
• Reliable, deadline-driven, and able to work under pressure
• Willingness to learn and grow