Junior Claims Consultant

Recruiter:

CFS Recruitment

Job Ref:

PTA000275/RC

Date posted:

Friday, October 2, 2026

Location:

Roodepoort, South Africa

Salary:

12000 Monthly

SUMMARY:

We're Hiring: Claims Consultant

Join our team in Roodepoort, Gauteng, as part of an established insurance company. Permanent role ideal for mid-career professionals with 3-5 years of experience in commercial claims.

POSITION INFO:

JOB VACANCY: Claims Consultant

Sector: Insurance
Location: Roodepoort, Gauteng
Job Type: Permanent | Seniority Level: Mid-career (3-5 yrs exp)

Your Role:

Register, assess, and process gap cover claims in line with policy terms and conditions.
Verify documentation, policy details, and underlying insurer responses.
Communicate with clients, brokers, and service providers regarding claim progress.
Ensure accurate record-keeping and claims administration.
Identify claim shortfalls, exclusions, and required supporting documents.
Maintain turnaround times and deliver high-quality customer service.
Escalate complex claims or irregularities to senior consultants or management.
Assist with general administration and claims reporting when required.

Qualifications:

Certificates/Certification:
Class of Business Commercial Lines, RE 5, FETC In Short Term Insurance NQF 4, Matric

Skills & Experience:

1-2 years’ experience in short-term insurance in claims
Strong administrative and communication skills
Computer literate (MS Office; experience with claims systems advantageous)
Ability to work accurately under pressure and manage multiple cases
Assist with general administration and claims reporting when required

Apply now if you're ready to take the next step in your claims career and work alongside the Claims Manager in a dynamic insurance environment.

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