Junior Applications Engineer

Recruiter:

People Dimension

Job Ref:

Pta000840/CO

Date posted:

Monday, June 21, 2021

Location:

Pretoria, South Africa

Salary:

R17 000 CTC

SUMMARY:
A leading engineering software distributor in Samrand is looking for a Junior Applications Engineer to join their team.

POSITION INFO:

Job Description/Duties:

• Providing fast and effective support to our clients via phone calls, emails, TeamViewer or on-site.

• Support function in allocated specialized fields within the software package.

• Presenting of various training courses as allocated to each AE.

• Providing demonstrations and technical insight into the various software packages to assist the sales team during the sales process.

• Review customers'' technical needs and assists higher level engineers in developing service solutions to meet these needs. Monitoring existing systems and recommending improvement.

• Sharpen your knowledge on the software with its most recent functions and features. Improving your knowledge through training and the certification program.

• Assist with presentations/demonstrations at webinars/seminars/hands-on training and the launch events.

• Conducting implementations for customers on any of the SW products.

• Assist with the delivery of products to clients and ensure the customer is aware of Mecad and the support we provide.

• Fishing for potential leads when talking to customers.

• Assist customers with consultation work if they do not have the knowledge or a license of a specific product

• Trouble shoot customer issues and provide all test results and findings to us in a professional manner so that this information can be used by developers to enhance the product

• Be the link between customer and our products.

Minimum Requirements:

• Degree in Mechanical Engineering

• Sigmanest (Centurion)

• Mastercam (Cape Town)

• Solidworks (Durban

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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