Junior Alarm Technician (Entry Level)

SUMMARY:
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POSITION INFO:

Our client is searching for a Junior Alarm Technician (Entry Level) to join their team in Centurion.

Company: Established Alarm & Security Solutions Company
Location: Centurion, Gauteng (Zwartkops)
Type: Permanent / Full-time (Mon–Fri, office hours)
Reporting to: Technical Manager / Operations Manager (or appointed Senior Technician)

Role purpose

To support the installation, commissioning, testing, and basic troubleshooting of wireless alarm and video verification security systems and related devices, while delivering professional service to security companies, monitoring centres, and other customers. This is a hands-on, entry-level role with training provided.

Key responsibilities (what you’ll do)

Installations & commissioning (with guidance)

• Assist with on-site installation of wireless alarm and video verification equipment (motion cameras, sensors, keypads, sirens, communicators, panic devices, etc.).
• Learn and follow standard installation practices for correct placement, mounting, and device setup.
• Perform basic system programming/configuration under supervision.
• Test system functionality end-to-end (arming/disarming, triggers, signal strength, video transmission, etc.).

Service, support & troubleshooting

• Attend service calls with a senior technician and learn fault-finding basics (battery, signal, tamper, device pairing, coverage issues).
• Perform basic maintenance checks and replacements (e.g., batteries and small components) according to procedure.
• Record findings clearly and escalate complex issues to senior staff.

Customer service & admin

• Communicate professionally with customers on-site and telephonically.
• Complete job cards/service reports and keep accurate notes (serial numbers, site details, actions taken).
• Keep tools, stock, and work areas tidy and organised.

Safety, quality & compliance

• Follow company processes, safety rules, and quality standards.
• Represent the company professionally at all times (neat appearance, respectful conduct).

Training provided

• Product and system training on wireless alarm and video verification solutions.
• On-the-job mentoring with senior technicians.
• Basic exposure to working with monitoring centres and alarm industry processes.

Minimum requirements (no experience needed)

• Grade 12 (Matric).
• Comfortable with hands-on work (using basic tools, climbing ladders, working indoors/outdoors).
• Basic ability to use a smartphone and apps; comfortable learning simple system setup steps.
• Good communication in English and Afrikaans
• Reliable, punctual, willing to learn (coachability is key).
• Willing to travel locally as required (sites may be in and around Gauteng; occasional travel may happen).

Advantageous (not required):

• Valid driver’s licence.
• Any exposure to electronics, DIY, security systems, CCTV, basic networking, or technical subjects at school/college.

Key competencies (what makes someone succeed)

• Practical and detail-focused (you notice the small things that cause faults).
• Good attitude and willingness to learn.
• Customer-friendly and professional.
• Able to follow instructions and checklists.
• Honest, trustworthy, and dependable (security environment).

Working conditions

• Field-based work at client sites plus some time at the Centurion office/warehouse.
• May involve lifting, working at height (ladders), and outdoor work (hot/cold weather - typical SA conditions).
• Background checks may apply due to the nature of security work (e.g., criminal record check).

Performance measures (how success is judged)

• Quality of installations (neat work, correct placement, minimal call-backs).
• Ability to learn commissioning steps and troubleshoot basics within set timeframes.
• Professional customer interaction and accurate job card completion.
• Reliability, attendance, and teamwork.