International Customer Inventory Liaison

Recruiter:

Time Personnel

Job Ref:

CPT002019/Del

Date posted:

Wednesday, March 30, 2022

Location:

Paarden Eiland, South Africa

SUMMARY:
Have you had extensive Customer Liaison and Administration experience dealing with customers internationally and in Africa?

An understanding and ability to speak French will be beneficial.
Use your excellent organisation skills to join our International Clients business dealing with inventory orders and Client requirements managing the full process of transactions from beginning to end.
This position will be at their Cape Town office based in Paarden Eiland.

JOB DESCRIPTION:

REQUIREMENTS

Matric, relevant qualifications advantageous
English (written and spoken), French highly advantageous
SAP modules SD, CRM & Microsoft Office basic knowledge
Foreign trade knowledge
Systematic and independent way of working
Willingness to take responsibility
Intercultural understanding with excellent communication skills
Successful team player
Must be able to travel Internationally and have a valid passport

DUTIES

Manage the active sales of spare parts
Preparing and actively approaching the customer to achieve order intake (beyond following up on offers)
Dealing with enquiries, providing quotations, ensure shipping is taken care of and delivery is successful
Extensive Customer liaison and support
Support the Sales Manager and services
Input on operational issues during contract negotiations
Regular exchange on current topics and strategies for customer development
Main local contact person for the customers
Taking care of all concerns raised by the customer in the spare parts area and steering them into the organisation if he/she cannot answer them himself/herself
Manage the quotation processing tracking
Prepare SAP quotation following the guide to Consular and Import Documentation requirements
Preparing proforma in cooperation with warehouse and shipping
Clarification of commercial framework conditions (terms of delivery and payment conditions)
Determination of SAP ID numbers using match codes
Submitting technical queries via ticket system to the technical clarification team and clarifying queries with the customer
Clarify the handling of dangerous goods in quotations in cooperation with shipping department.
Clarification of overdue receivables with the customer
Important to aim to have no overdue receivables in customer accounts

Salary: R30 – R35k including benefits dependent on experience

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International Customer Inventory Liaison

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