Internal Sales Position

Recruiter:

Jenrecruitment

Job Ref:

CPT000116/JG

Date posted:

Friday, March 18, 2022

Location:

Capetown, South Africa

Salary:

TBC

SUMMARY:
Our client based in Epping is looking for a dynamic internal sales person to join their team. The ideal candidate MUST have corrugated packaging experience

REQUIREMENTS

Matric/Grade 12
3 – 5 years’ experience working as Internal Sales in the Corrugated industry
3-5 years’ experience working with ABACA system

JOB DESCRIPTION:

Duties will include but not be limited to the following:

General:

Excellent time management skills and ensure to adhere to times stipulated on the Employee contract.
Ensure you are neat and tidy and conduct yourself in a professional manner with all stakeholders.
Adhere to all policies set out by the company and follow all processes and procedures of the company.
Must have excellent communication skills, problem solving and conflict management skills.
Ensure all calls are attended to and ensure all queries are resolved in a timely and professional manner.
Ensure record keeping of all key documents and ensure paper trail is maintained at all times.
Ensure the sales office block is neat, tidy and safe at all times.
Excellent knowledge of MS Office
Prioritizing, time management and organizational skills

Tasks and Responsibilities:

Meet all customer commitments through accurately and timeously processing all customer transactions, as per internal sales procedures.
Any discrepancy between the order and the system (Size, Price, and Quantity) needs to be identified and resolved in a professional and timeous manner before the order is committed to the customer. No delay here are acceptable.
Ensure accurate communication of order status is given to customer and sales representative.
Follow up and execute on commitments given.
Ensure all WO are made available timeously to Operations and ensure there are no delays with regards to procurement of raw material and / or manufacturing of goods.
Manage the delivery schedule
Manage stock level at all times. This includes stock to fulfil sales orders as well as aged stock for both finished and raw materials.
Book orders in line with capacities and manage required dates by effectively communicating with customers to ensure customer’s satisfaction is achieved.
Analyze customer purchase trends and prompt external sales to chase orders to meet sales budget.
Receive, manage and escalate customer complaints related to the sale of the company’s product or service.
Ensure to follow up on the complaints and close any customer dissatisfaction either directly or through escalations to the relevant Sales Representative or Boxlee Management.
Maintain control records and provide information to sales representatives and customers with regards to delivery dates.
Maintain and measure monthly purchasing commitments and targets to each supplier, communicating with management any changes required or made in terms of moving from one supplier or account to another. A weekly report is required to be submitted.
Ensure all procedures of internal sales are up to date and current.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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