Internal Sales Consultant

SUMMARY:
Internal Sales Consultant
Our client is a specialised supplier of air suspension components and related vehicle parts, servicing customers across the transport, automotive, and industrial sectors. The company is known for its reliable products, strong industry knowledge, and commitment to excellent customer service.
They are currently seeking a motivated and professional Internal Sales Consultant to join their team in Durban, Umbilo. This role will suit a proactive sales professional who enjoys working with customers, identifying new business opportunities, and providing product guidance while maintaining strong client relationships. The successful candidate will play an important role in supporting sales growth and ensuring high levels of customer satisfaction.

POSITION INFO:
Minimum Requirements:

• Matric (Grade 12)
• Proven experience in a sales role such as Sales Executive, Internal Sales Consultant, or similar.
• Valid Driver’s License (Code 08) and own vehicle.
• Computer literate, including Microsoft Word, Excel, and Email.
• (Advantageous) Experience working with Pastel.
• Fluent in English and Afrikaans.
• Strong communication and customer service skills.
• Ability to work well under pressure while maintaining accuracy and attention to detail.

• Maintain and strengthen relationships with existing customers.
• Identify and pursue new sales opportunities within the market.
• Contact prospective clients through networking, cold calling, and other sales initiatives.
• Engage with potential customers to understand their needs and recommend suitable products.
• Prepare and follow up on quotations to secure new business.
• Negotiate pricing and close sales while addressing customer concerns professionally.

• Serve as a key point of contact for customer enquiries and product information.
• Provide professional advice on suitable products and solutions.
• Ensure a high level of service by responding promptly to customer requests.
• Gather feedback from clients and communicate insights to management and the sales team.

• Prepare and maintain accurate sales records and documentation.
• Compile regular sales activity reports and performance updates.
• Monitor product availability and ensure awareness of stock levels when assisting customers.
• Work closely with team members to achieve sales targets and company objectives.

• Previous experience within any of the following industries would be advantageous:
• Truck and trailer parts
• Off-road vehicle accessories
• Industrial equipment
• Vehicle sales or automotive accessories