Internal Sales Consultant

SUMMARY:
An international FMCG concern, based in JHB, is seeking an Internal Sales Consultant who is self-driven and motivated.

Purpose
The Internal Sales position is responsible for Order Execution and Sales Administration to ensure smooth and accurate sales operations. This role directly manages inventory allocation, delivery follow-up, and customer documentation control to support stable and efficient sales execution.

Required Experience

• 2 years experience in a similar position
• FMCG experience will be an advantage
• Microsoft Office (i.e. Word, Excel,) intermediate level
• Telephone orders experience
• In Depth Product and Retail Business Knowledge
• Ms Office Suite (Ms Excel, PowerPoint, Word)

POSITION INFO:
Role Definition

The Internal Sales role is an operational execution function responsible for:

• Inventory allocation management
• Delivery tracking and customer communication
• Customer registration and documentation control

• Share inventory availability with Sales before order confirmation or PO receipt.
• Proactively manage stock allocation per project requirement.
• Identify potential stock shortages or supply risks and inform Sales and relevant departments promptly.

• Review delivery timelines upon PO receipt.
• Coordinate with SCM, logistics, and warehouse teams to monitor delivery status.
• Communicate delivery updates directly with customers.
• Track progress until final delivery completion.

• Collect required documents directly from customers for new account registration.
• Verify completeness of documentation and update the system accordingly.
• Maintain and update NDA, trade agreements, and related contractual documents.
• Ensure customer master data remains accurate and up to date.

• Support preparation and management of documents required for sales activities.
• Assist with internal administrative reporting when required.
• Maintain proper filing and record management of sales-related documentation.
• Perform additional administrative tasks necessary to support sales operations.