Internal Sales (B2B)

Recruiter:

Talented Recruitment

Job Ref:

DBN003165/TK

Date posted:

Wednesday, April 22, 2026

Location:

Johannesburg, South Africa

SUMMARY:
A leading tech supplier based in Sandton is seeking an Internal Sales (B2B) professional to support sales operations, deliver excellent customer service, and act as the link between clients, sales teams, and internal departments.

POSITION INFO:
Key Responsibilities:
Sales Administration:

Prepare and process quotations, proposals, and sales orders
Maintain accurate records in CRM systems
Track order status and ensure timely delivery
Assist with contract preparation and documentation

Customer Support (B2B Clients):

Respond to client inquiries via phone, email, and online platforms
Provide product/service information and pricing
Handle order queries, complaints, and follow-ups
Build and maintain strong client relationships

Sales Team Support:

Assist external sales representatives with leads, scheduling, and reporting
Prepare sales reports, forecasts, and performance data
Coordinate meetings, presentations, and client communications
Support tender and bid submissions

Order & Process Coordination:

Liaise with logistics, finance, and operations teams
Ensure smooth order fulfillment and invoicing processes
Monitor stock availability and communicate lead times

Data & Reporting:

Update and maintain CRM and sales databases
Generate weekly/monthly sales reports
Track KPIs such as conversion rates, order volumes, and revenue

Key Performance Indicators (KPIs):

Order processing accuracy and turnaround time
Customer satisfaction and response time
Sales team support efficiency
CRM data accuracy and completeness
Contribution to sales growth and retention

Should you not receive a response within 2 weeks, please consider your application unsuccessful. Please refer to our website, where all our active vacancies are advertised.

IMPORTANT NOTICE
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).

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