Internal Sales Administrator Internship (Business Management/Business Administration Graduate) (12 month internship)

 

Recruiter:

Global Network Recruitment

Job Ref:

JHB000066/LB

Date posted:

Monday, May 23, 2022

Location:

Johannesburg, South Africa

Salary:

4025 Monthly


SUMMARY:
Exciting opportunity for a recent graduate with a business management/business administration related tertiary qualification to join a leading multinational Company in the IT industry. After successful completion of the internship there will be an opportunity to be permanently employed.

JOB DESCRIPTION:

JOB PURPOSE
Responsible for providing administrative support to the sales and sales management on customer related activities. Ensure excellent Customer service is provided to clients by creating Purchase Orders, loading quotes, updating CRM database and all other relevant activities introduced to drive growth within the business.

Responsibilities Include:
Quotes and Orders
  • Capture and process quotations, purchase orders and customer details on SAP and other internal applications and systems 
  • Follow up on open and overdue orders and raise with Sales Team 
  • Liaise with internal cross-functional teams to deliver orders and provide effective feedback to Customers
  • Ensure billing commencement on turn up and hand over
  • Ensure invoicing and billing are correct 
Customer Service
  • Receive Customer enquiries and escalations, acknowledge receipt, identify action required
  • Manage correspondence between customer, help desk and sales team until resolved 
  • Liaison with projects where necessary
  • Liaison with support via GSC where necessary
Administration and other office functions
  • Answer calls and assist customers with enquiries and escalate as required to Account Managers
  • Scheduling of customer appointments
  • Ensure all MSA and SLA agreements are in place and managed accordingly
  • Assist administration with collections and cash flow stimulation
  • Assist Sales Management with reporting by gathering and presenting requested information e.g. Billing, customer analysis etc.
Assisting with Reporting
  • Assist Sales Management with reporting by gathering and presenting requested information e.g. Billing, customer analysis etc.
Required/Desired Experience & Qualifications
  • Matric
  • Tertiary Qualification such as a B. Com or similar is preferred.
  • Some business acumen 
  • Numeracy Skills
  • Attention to detail
  • Communication Skills (verbal and written) 
  • Computer literacy - intermediate Excel, Outlook, Power point, Word .
  • Work experience or evidence of Student work / community contribution is an advantage.
  • Demonstrated examples of entrepreneurial activities is an advantage.
We would like to thank all candidates in advance for submitting their CVs.

Should you not have received a response to your application within 3 days' of applying please consider your application as being unsuccessful.

Please note, only those candidates shortlisted and chosen to continue on through the selection process will be contacted. 

We encourage you to monitor our company adverts  more great opportunities!

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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