Internal Sales Administrator

SUMMARY:
We’re looking for an Internal Sales Administrator to join our team based in Midrand.

POSITION INFO:
Are you a detail-oriented multitasker who thrives in a technical sales environment? You’ll play a pivotal role supporting our sales operations, ensuring customer satisfaction and smooth internal coordination—particularly around modular raised flooring solutions for data centres, telecoms, and industrial facilities.

• Customer Support & Enquiries:
  • Be the first point of contact for client communication via phone or email
  • Manage incoming sales enquiries and provide basic product info or pricing
  • Route technical questions to relevant specialists
• Sales Order Processing:
  • Generate quotes, pro forma invoices, and sales orders using ERP/accounting software
  • Accurately record product codes, quantities, and delivery details
  • Keep clients informed on order progress, delivery timelines, and lead times
• Administrative Support:
  • Maintain up-to-date records in CRM/internal databases
  • Compile monthly reports, including sales performance, customer statements, and back-orders
  • Assist external sales staff with admin tasks like pricing updates, presentations, or tender documents
• Team Coordination:
  • Liaise with warehouse and logistics to facilitate on-time dispatch
  • Collaborate with production and procurement on availability and custom orders
  • Work closely with finance for invoicing, credit notes, and account queries
• Product Knowledge:
  • Learn the specifications and features of modular flooring systems
  • Be equipped to explain differences in panel types, load capacities, finishes, and more

• Excellent administrative and organizational skills—accuracy is key
• ERP and CRM system experience (e.g., Syspro, SAP, or similar platforms)
• Ability to juggle multiple tasks in a fast-paced technical sales setting
• Strong communication skills and customer service orientation
• Advantageous: Background in construction, manufacturing, or technical sales