Internal / Counter Sales Representative

SUMMARY:
We are recruiting an Internal / Counter Sales Representative to promote products, manage sales processes, and provide excellent service to build lasting customer relationships.

POSITION INFO:

Internal / Counter Sales Representative

Robertsham, Johannesburg

Key Responsibilities:

• Assist walk-in, phone, and email customers with sales queries.

• Prepare quotations, invoices, and process orders accurately.

• Manage customer interactions in the CRM and track order progress.

• Follow up with potential and quoted customers, driving new business.

• Identify upselling/cross-selling opportunities and provide product knowledge.

• Support lead generation, cold calling, and campaigns.

• Compile sales reports, attend meetings, and support events/training.

Requirements:

• Grade 12 (Maths essential), tertiary qualification an advantage.

• 3–5 years internal sales experience.

• Strong communication, numeracy, and problem-solving skills.

• Computer literate, organized, and customer-focused.