Interior Decorating Shop Sales Assistant

SUMMARY:
Our client is looking for an experienced Interior Decorating Shop Sales Assistant to join their company.

POSITION INFO:
Requirements
Matric
Previous retail sales experience, preferably in a home decor, furniture, or interior design setting. 
Knowledge of home decor products, furniture styles, and interior design elements.
Proficiently in using point of sale systems and basic computer skills. 

Responsibilities:

• Customer Service: Greet customers warmly as they enter the shop and assist them in a friendly and professional manner. Listen attentively to their needs, provide product recommendations, and offer personalized advice to help them achieve their desired interior decor style.
• Product Knowledge: Develop a thorough understanding of our product offerings, including furniture, home decor accessories, fabrics, wallpapers, and lighting fixtures. Stay updated on current design trends and product features to effectively communicate the benefits of each item to customers.
• Sales Generation: Actively engage with customers to drive sales and meet or exceed monthly sales targets. Use persuasive selling techniques to upsell and cross-sell products based on customer preferences and needs.
• Merchandising: Assist with merchandising efforts to ensure that the shop displays are visually appealing and effectively showcase our products. Arrange furniture and decor items to create attractive vignettes that inspire customers and encourage purchases.
• Order Processing: Process customer orders accurately and efficiently using our point-of-sale system. Arrange for product deliveries or pickups as needed, ensuring that customers receive their purchases in a timely manner.
• Stock Management: Monitor inventory levels and assist with stock replenishment tasks such as receiving shipments, unpacking merchandise, and restocking shelves. Keep the shop organized and tidy at all times to enhance the shopping experience for customers.
• Customer Follow-Up: Follow up with customers after their purchases to ensure their satisfaction and address any questions or concerns they may have. Build long-lasting relationships with customers to encourage repeat business and referrals.
• Administrative Support: Provide administrative support to the shop manager as needed, including answering phone calls, responding to email inquiries, and assisting with special projects or events.