Instrumentation Inbound Sales Representative

SUMMARY:
Instrumentation Inbound Sales Representative

POSITION INFO:

Qualification

• Matric with Physical Science
• Tertiary Sales Related or Technical Qualification will be an advantage

Requirements

• Basic understanding of electricity and electrical items
• The ability to understand technical products is a requirement
• A valid driver’s license
• Excellent phone and cold calling skills
• Previous experience in an outbound call center or a related sales position will be an advantage
• Good PC and software skills. Primarily in Microsoft Office and CRM software

Duties

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Researching and qualifying new leads.
• Establish and maintain a professional relationship with clients.
• Understanding customers'' needs and identifying sales opportunities.
• Continue their assessment of a client’s needs and business objectives.
• Help develop initiatives to increase customer satisfaction and retention.
• Answering potential customers'' questions and sending additional information via email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers using Pipedrive.
• Organising and scheduling meetings between the customer and our representatives. Occasionally you may have to attend these meetings and meet customers face to face.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products, services, and solutions.

NB! This job is now closed. You can apply for other jobs by uploading your CV.