Instrumentation Inbound Sales Representative

SUMMARY:
Instrumentation Inbound Sales Representative

POSITION INFO:

Instrumentation Inbound Sales Representative

Location: Northriding

Responsibilities:

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Researching and qualifying new leads.
• Establish and maintain a professional relationship with clients.
• Understanding customers'' needs and identifying sales opportunities.
• Continue their assessment of a client’s needs and business objectives.
• Help develop initiatives to increase customer satisfaction and retention.
• Answering potential customers'' questions and sending additional information via email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers using Pipedrive.
• Organising and scheduling meetings between the customer and our representatives. Occasionally you may have to attend these meetings and meet customers face to face.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products, services, and solutions.

Account Manager Requirements:

• Excellent verbal and written communication skills.
• Work well under pressure and commit to deadlines.
• Have excellent people skills and intuitive to customer’s business needs.
• Calmly deal with customer complaints and issues.
• The ability to understand technical products is a requirement. (Product training will be provided.
• You will need a basic understanding of electricity and electrical items, probably at least grade 12 science will be a major advantage.
• The ability to work independently and within a team.
• A valid driver’s license will be an advantage.
• Living within an easy commute from the offices 
• Excellent phone and cold calling skills.
• Ideally self-motivated with the ability to work unsupervised.
• Previous experience in an outbound call center or a related sales position will be an advantage.
• Good PC and software skills. Primarily in Microsoft Office and CRM software such as Pipedrive.

NB! This job is now closed. You can apply for other jobs by uploading your CV.