Infrastructure Lead

SUMMARY:
Our client is a purpose-driven property investment and development group managing a diverse portfolio of over 50 residential properties and commercial hubs. They are seeking a technically strong and process-driven Infrastructure Lead to ensure operational excellence, preventative maintenance control, and technical continuity across their portfolio.

POSITION INFO:
Responsibilities:

• Develop and maintain detailed Standard Operating Procedures for all building systems
• Draft and manage technical scopes of work for contractors and service providers
• Maintain digital records of drawings, manuals, compliance certificates, and technical documentation
• Build and manage a preventative maintenance master schedule across the full property portfolio
• Issue and monitor all technical tickets and maintenance workflows via monday.com
• Provide technical guidance to Property Coordinators and oversee execution quality
• Perform technical audits on completed work before invoice approval
• Coordinate emergency response and vendor dispatch during system failures
• Ensure vacant properties are technically secured and maintained
• Cross-check contractor quotations to prevent overpricing or unnecessary work
• Support statutory compliance through proactive scheduling of inspections and COC requirements
• Prepare maintenance logs and documentation for audits and insurance purposes
• Act as technical escalation point before matters are elevated to senior leadership

• Strong technical background in building systems, facilities management, or infrastructure administration
• Solid understanding of plumbing, electrical, HVAC, solar, generators, and structural systems
• Proven experience drafting scopes of work and technical documentation
• Strong organisational and data management capability across multiple properties
• Experience managing contractors and service providers
• High attention to detail with structured process thinking
• Confident decision-maker able to step into departmental leadership when required
• Strong written communication skills for professional documentation
• Systems-driven mindset with experience using workflow platforms (e.g., monday.com advantageous)