Information Technical Administrator

Recruiter:

Neoc_People

Job Ref:

JHB000076/KM

Date posted:

Friday, September 30, 2022

Location:

Pretoria, South Africa

SUMMARY:
We are searching for an IT Administrator to form part of the business. The right person should have good knowledge and experience working with network and server technology as well as typical IT services found in an advanced network and ensure the stable operation of the in-house networks and design, install, administer, and optimize company servers and related components, as necessary.

JOB DESCRIPTION:

Responsibilities:
SAP

SAP Business One experience is essential.
Assist users with day-to-day queries.
Provide training to users where applicable.
Update and maintain user rights.
Creation of additional reports as required.
Update existing reports as required.
Implementation of new modules as required.
Update current modules as required.
Creation of reports on Management Reporting Services based on SAP information.
Maintaining the linking of data between SAP and Management Reporting Services.

CRM

Management and maintenance of CRM application.
Update CRM application according to company needs.
Deployment of CRM application to user computers, tablets, and mobile phones.
Assist with exporting CRM database information.

First line support

Manage all network connection problems (WAN/LAN); Wireless / Wired / Mobile data (Firewall, switch, Wifi).
Manage all Applications; Windows, Microsoft Office, SAP, Management Reporting Services, and Remote desktop connections.
First contact point for users with questions / IT-related incidents by phone, mail, and remote assistance.
Offer support on any kind of questions/issues users have/experience.
Troubleshooting basic computer issues (user hardware, system, and software).
Troubleshooting basic connectivity issues.
Troubleshooting basic 'user' issues.

IT Administration

Implement a backup system and ensure backups are verified and correctly run to ensure business continuity.
Ensure network cables and cabling is installed appropriately.
Ensure all antivirus software is updated on a regular basis.
Setup up of computers and tablets for new users.
Troubleshooting any issues with local internet connections. Optionally monitor local connections and infrastructure. Contact local ISP to resolve local internet connections.
Fulfill network administrator duties.
Facilitate and execute the process to change to own IT infrastructure.
Assessment of local applications used by users that possibly have to be re-installed or that contain data that has to be archived.
Assist with the change of email exchange server.
Archive all emails to existing PST-file or new PST-file.
Change of Windows product key and activate Windows again and/or deploy a new operating system.
Continual deployment of Group company’s IT procedures.
Implementing a server to be accessed by all users.
Maintaining printer network and printers.
Assisting with VPN queries.
Implementing IT procedures.

Reporting on:

Current IT issues and project management of the issues.
Update user list against company equipment.
Update flow charts or IT mapping as and when there are changes.
Minimum 3 years in IT/software development, and systems administration.
Must have relevant IT qualifications.
Perform and maintain system backups and recovery via backup software.
Administration of cloud-based infrastructure.
Strong technical and user guide documentation skills.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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