Incident Officer

Recruiter:

Bidvest Protea Coin

Job Ref:

JHB000194/Mpho

Date posted:

Monday, April 7, 2025

Location:

Centurion, South Africa

SUMMARY:
An Internal Vacancy exists for an Incident officer in the Critical Infrastructure (Vodacom) Division in Central Region: Candidate can be based in Vryburg / Klerksdorp / Kimberley

The suitable candidate’s main responsibilities and duties include, but are not limited to, the following:

POSITION INFO:

Attending to all reported incidents and opening cases at SAPS immediately upon receiving incident report from client
Incident reporting of all crime and related incidents
Daily, weekly and monthly reporting
Client liaison and professional client relationship;
Ongoing liaison with client and SAPS
Answer and action all incoming calls;
Adhere to all instructions by Management;
Must be able to work weekdays, 06h00 – 18h00
Be prepared to be on standby over weekends
Sound knowledge of Company’s Disciplinary Procedures;

Preferred qualifications/attributes/skills:

PSIRA Certification Grade B or higher;
Grade 12 or equivalent qualification;
Drivers license
Sound security knowledge
A working knowledge of MS Office (Word, Excel, Outlook)
SAPS experience will be an advantage
Knowledge of investigation techniques
Must have excellent presentation, verbal communication and report writing skills
Knowledge Criminal Procedures Act
Ability to operate with confidence under pressure and during emergencies;
Good communication skills in English and one other South African language;

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