IT Technician/Engineer

SUMMARY:
We have a lovely opportunity for an IT Technician/Engineer at a Top ICT solution provider, West Rand

POSITION INFO:

Preferred Experience & Qualifications:

• At least 2 years’ experience in a similar role
• 2- or 3-year IT qualification from a recognized institution
• A+, N+
• MCSA, MCSE
• AZURE Foundation
• Office 365 Certification
• VMware (advantageous)
• Firewall and Switch configuration (Highly advantageous)

Duties:

• Installation and configuration of Client Servers
• Installation and configuration of Client Firewalls
• Installation and configuration of Client Infrastructure
• Office 365 experience
• VPN and VLAN experience
• 1^st and 2^nd Line Support experience
• Create, manage, and maintain appropriate site documentation
• Setting up and managing Project Plans
• Daily Client backup monitoring and troubleshooting
• Log, assign and resolve support cases on the service desk within the severities
• Timeously attending to alarms created within the Managed Services Platform
• Ensure that Client Servers have all Windows updates
• Ensure that Client and Server Anti-Virus is up to date
• Maintaining Eset Endpoint Antivirus Server
• Perform client visits as required
• Providing clients with accurate, detailed, and presentable monthly reports
• General knowledge of Networking infrastructure including VLANs
• Answering the helpdesk phone
• May be required to work after hours/during weekends from time to time as some maintenance on customer’s infrastructure can only be done during this time.

Salary: Market-related

NB! This job is now closed. You can apply for other jobs by uploading your CV.