IT Technician - East Rand Area

SUMMARY:
Looking for an energetic IT technician to assist clients in the East Rand Area

POSITION INFO:

Duties and Responsibilities

• Troubleshoot, test, repair and service personal computers, servers, notebooks and related technical equipment
• Configuring routers, switches, Access Points, Printers, and other related network equipment.
• Provide onsite support and service of infrastructure at clients’ premises
• Provide Remote support via TeamViewer/Any Desk
• Serve new and existing customers by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Manage all on site installation, repair, maintenance and test tasks.

Basic Requirements

• Fluent in Afrikaans and English (Read, Speak and Write)
• Valid Code 08 Drivers license
• Reliable Transport
• Minimum 3 years’ experience as IT technician.
• Grade 12

Experience in the following is required:

• PC/laptop hardware components as well as troubleshooting them
• Microsoft Operating Systems.
• Microsoft Office Applications (especially Microsoft 365)
• Install and Configure Microsoft Operating Systems (Windows 7, 10 and 11)
• Install and Configure Microsoft Office related software (Office Home & Business, Microsoft 365, etc.)
• Configure basic cloud storage applications (Dropbox, Google Drive, OneDrive)
• Setup basic network configurations (router with DHCP, DNS, NTP, Port Forwarding).
• Basic troubleshooting of a network.
• Install and setup IP printer and related tasks