IT Technician/Engineer

SUMMARY:
Must have MCSA, Azure, VMWare and Firewall and Switch configuration

POSITION INFO:

DUTIES:

• Installation and configuration of Client Servers
• Installation and configuration of Client Firewalls
• Installation and configuration of Client Infrastructure
• Office 365 experience
• VPN and VLAN experience
• 1^st and 2^nd Line Support experience
• Create, manage and maintain appropriate site documentation
• Setting up and managing Project Plans
• Daily Client backup monitoring and troubleshooting
• Log, assign and resolve support cases on the service desk within the severities
• Timeously attending to alarms created within the Managed Services Platform
• Ensure that Client Servers have all Windows updates
• Ensure that Client and Server Anti-Virus is up to date
• Maintaining Eset Endpoint Antivirus Server
• Perform client visits as required
• Providing clients with accurate, detailed and presentable monthly reports
• General knowledge of Networking infrastructure including VLANs
• Answering the helpdesk phone
• May be required to work after hours/during weekends from time to time as some maintenance on customer’s infrastructure can only be done during this time.

 PREFERRED EXPERIENCE & QUALIFICATIONS: 

• At least 2 years experience in a similar role
• 2 or 3 year IT qualification from a recognized institution
• A+, N+
• MCSA, MCSE
• AZURE Foundation
• Office 365 Certification
• VMware
• Firewall and Switch configuration

NB! This job is now closed. You can apply for other jobs by uploading your CV.