IT Technician

SUMMARY:
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POSITION INFO:

Our client, a manufacturer and supplier of building material to the retail and construction industry, is seeking an IT Technician to join their team. The purpose of this role is to maintain acceptable efficiency, technical support and maintenance for all IT systems

Location: Port Elizabeth/Gqeberha

Job type: On-site

Duties and Responsibilities

• Assist in the setup and configuration of PCs, laptops, printers, and other IT equipment,
• Installation, configuration, and troubleshooting of computer hardware, software, and peripherals at Plant
• Perform routine maintenance and upgrades on IT Related systems to ensure optimal performance and security
• Provide technical support for Microsoft 365 applications, including troubleshooting issues related to Office Suite tools, ERP, Weighbridge, CCTV and other software and technologies
• Manage user accounts, permissions, and access rights within MS 365 environment
• Collaborate with Head Office and remote IT teams to resolve technical problems and implement effective solutions
• Monitor and maintain network infrastructure, ensuring reliable connectivity and smooth operation of LAN and WAN systems
• Troubleshoot network issues, including connectivity problems, DNS, DHCP, and firewall configurations
• Stay up to date with the latest advancements in IT technology and propose enhancements to optimize system performance
• Provide training and technical guidance to end-users on various IT tools and applications
• Manage local data backups and solutions
• Manage local PABX solution
• Meet or exceed all relevant IT KPI’s and Department objectives

Minimum Requirements

• A relevant tertiary qualification in IT
• 3 years’ experience in IT technical support.
• Previous experience as a field technician is preferred.
• Willing to work additional hours and be on standby.
• A valid driver’s licence and own vehicle
• Understanding IT networks and software configuration

Skills Required

• Strong interpersonal skills
• Advanced practical knowledge processes and safety
• Advanced problem-solving skills

If you meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful