IT Systems &Technology Administrator

SUMMARY:

Technology isn't just about keeping systems running. It's about enabling people to do their best work.

POSITION INFO:
Role:  IT Systems & Technology Administrator
Location:  Gansbaai, Western Cape
Salary:  R 23 000 - R30 000

Your role

• Supporting desktops, laptops, servers, printers, mobile devices and other IT hardware.
• Maintaining Microsoft Office, Windows, Apple (macOS), email systems and remote access solutions.
• Providing day-to-day technical support to users across multiple business operations.
• Troubleshooting hardware, software, networking and connectivity issues.
• Managing user accounts, permissions and software licensing.
• Maintaining network infrastructure, including LAN, WAN, Wi-Fi and VPN connectivity.
• Implementing cybersecurity best practices and ensuring business continuity through effective backup and recovery processes.
• Supporting CCTV systems, attendance systems, point-of-sale equipment and other operational technologies.
• Maintaining and supporting business-critical systems, including accounting, reservation and operational software.
• Identifying opportunities to streamline processes, improve efficiencies and maximise the value of technology investments.
• Maintaining accurate IT asset registers, documentation and supplier records.
• Prioritising support requests while managing multiple projects across the organisation.

Technology you'll be working with

• Microsoft Office and Windows environments
• Apple macOS, iPhones and NAS servers
• Google Workspace, Google Drive and Google Sheets
• Adobe applications
• Pastel, Xero and SimplePay
• SAPAAD point-of-sale
• Activitar and NightsBridge reservation platforms
• IronTree backup solutions

What we're looking for

• At least five years' experience in IT support, systems administration and infrastructure maintenance.
• Strong working knowledge of Microsoft and Apple environments.
• Experience supporting a broad range of business systems and software.
• A sound understanding of networking, cybersecurity and data protection.
• The confidence to work independently and take ownership of the IT function.
• A valid driver's licence and the willingness to travel between business sites when required.

The person we're looking for

• Enjoys solving problems and finding practical solutions.
• Is approachable and enjoys helping people.
• Can explain technical concepts in a way that others understand.
• Is patient and enjoys empowering users to become more self-sufficient.
• Takes ownership and follows issues through to completion.
• Continuously looks for ways to improve systems and business processes.