IT Support Engineer (L2)

Recruiter:

Elite Search

Job Ref:

JHB001072/DS

Date posted:

Wednesday, August 6, 2025

Location:

Durban, South Africa

Salary:

32 000 Monthly

SUMMARY:
Role: IT Support Engineer (L2)
Location: Westville, Durban (In office)

Our client is a successful MSP with a national footprint and they are looking for a dynamic L2 IT Support Engineer to join their fabulous team. They have a collaborative and friendly environment where innovation, growth, and dynamism go hand in hand. They offer lots of growth and development!

POSITION INFO:
The role:

Build, install, and configure workstations, servers, networking devices and cloud services
Troubleshooting hardware, OS, and Software related issues on workstations and servers
Server management and desktop support (365 Tenant, Admin centre and security admin centre, Active Directory, Domain, Windows server Group policy, SCCM, DNS)
Troubleshooted firewalls and managed switches and LAN and WAN-related issues.
Configure Firewalls from scratch (ideal)
Mid-tier server infrastructure knowledge and experience including VMWare and or Hyper-V
Install, configure, and troubleshoot 3rd-party applications, such as managed antivirus software.
Microsoft technologies, including but not limited to Office 365, Microsoft 365, and Azure

Requirements:

Matric
5+ years in a IT Support role, within an MSP in desktop support, server management and administration, networking, switches, firewalls, strong MS including Office 365
MS Azure and able to support telephony systems (advantageous)
A+ and N+ or similar
MCSE or similar (advantageous)
Strong people skills/client facing and communications skills
Excellent troubleshooting skills
Ability to work on your own or in within a team
Must have own car and valid drivers

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