Key Performance

Areas

Duties

Sales Strategy and Planning

-        Formulate and implement effective sales strategies tailored to both enterprise and SMME markets.

-        Establish clear, achievable sales targets and goals for the sales team.

-        Conduct regular market research and analysis to identify trends, opportunities, and competitive threats.

Sales

-        Identify and secure new business opportunities through market research and networking.

-        Develop and implement strategies to attract new clients and expand the customer base.

-        Develop and execute lead generation strategies to create a strong sales pipeline.

Team Leadership and Development

-        Manage and mentor the sales team, fostering a high-performance culture.

-        Implement training programs to enhance the skills and knowledge of the sales team.

-        Monitor and evaluate the performance of sales staff, providing feedback and coaching as needed.

-        Work closely with HR to ensure the team meets their KPIs

-        Hunt for new talent for the team

-        Identify potential and star performers within the team for recognition, rewards and growth

-        Reduce Key Man Dependency by implementing succession planning

-        Learn the team dynamics and hone in on conflict resolution

Customer Relationship Management

-        Develop strategies to attract new clients and retain existing ones.

-        Maintain strong relationships with key clients, ensuring high levels of customer satisfaction.

-        Gather and analyse client feedback to improve products and services.

Revenue and Profitability (Budget) Management

-        Drive the sales team to meet or exceed revenue and profitability targets.

-        Prepare accurate sales forecasts and report on sales performance.

-        Manage sales-related expenses to ensure profitability.

-        Ensure that Rebates are assigned and managed

Sales Operations and Reporting

-        Develop and optimise sales processes and workflows for efficiency and effectiveness.

-        Utilise and manage the CRM system to track sales activities and performance.

-        Generat