IT Maintenance Technician

Recruiter:

Exousia Human Resources

Job Ref:

Charlene Hall

Date posted:

Tuesday, June 8, 2021

Location:

midrand, Gauteng, South Africa

Salary:

Negotiable

SUMMARY:
Provide day to day IT support to ensure optimum up-time of systems and end user equipment.

POSITION INFO:

Hardware Maintenance:

Preventative maintenance, repair and upgrade on hardware and peripherals.
Setup and rollout of new hardware including desktops, laptops and printers.
Setup all IT equipment according to set standards.

Software Maintenance:

Preventative maintenance on desktops and laptops.
Repair of faulty operating systems and applications.
Rollout/upgrade of new software (COTS or Bespoke) as per change request.

Qualifications, experience, knowledge, skills & competencies:

Grade 12 is essential.
A+ or equivalent is essential.
N+ and/or S+ will be an advantage.
A total of 3-5 years combined experience in A+, N+ and S+ or relevant practical experience is essential.
The customer interaction part of the job requires an individual with good interpersonal skill – which will result in constructive relations.
As the job incumbent will travel, a valid driver’s license is required.
The job incumbent should be willing and able to work irregular hours and under pressure when necessitated by the situation.
ITIL Foundation Certification would be advantageous.

Installation and maintenance of network cabling.
ATM 1^st line support.
1^st line Application Support.
Installation and maintenance of encryption software on endpoints.
Installation and maintenance of anti-virus software on endpoints.
Installation and configuration of remote software for end-users.
Perform other related duties as required.
Advise staff of Information Security and good practice.
Respond to IT Service Desk calls.
Ensure customer satisfaction before closure of calls.
Manage own SLA.
Complete and accurate reporting.

Customer centric.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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