IT Installer Technician

SUMMARY:
The IT Installer Technician is responsible for the installation, configuration, and commissioning of IT, network, and related technical equipment at client sites. This role is hands-on and field-based, requiring strong technical skills, attention to detail, and the ability to work independently while maintaining high service and safety standards.

POSITION INFO:
Description:
Installation & Commissioning

• Install and configure computer hardware, servers, routers, switches, access points, and peripheral devices
• Install structured network cabling (CAT5e / CAT6), patch panels, and wall points
• Mount and install network cabinets, racks, and related infrastructure
• Configure and test network connectivity (LAN/WAN/Wi-Fi)
• Install and configure printers, scanners, VoIP phones, and CCTV systems (where applicable)

• Install and configure operating systems and standard business software
• Assist with email, user account, and basic server setup
• Ensure systems are tested and fully operational before handover

• Diagnose and resolve installation-related faults
• Provide basic post-installation support and user guidance
• Escalate complex technical issues to senior technicians or engineers

• Comply with all company and site-specific Health & Safety requirements
• Ensure installations meet industry standards and client specifications
• Maintain a clean and safe work environment on-site

• Complete installation checklists and job cards
• Update network diagrams and basic technical documentation
• Manage tools, equipment, and installation materials
• Provide feedback and reports on completed installations

• Grade 12 (Matric)
• Relevant IT / Networking qualification or certification (A+, N+, IT Support, or similar)
• 1–3 years’ experience in an IT installation or technical field role
• Valid driver’s licence
• Willingness to travel and work on client sites

• Hardware installation and configuration
• Structured cabling and basic networking
• Familiarity with routers, switches, and Wi-Fi access points
• Basic understanding of TCP/IP, DHCP, and DNS
• Experience with CCTV, access control, or VoIP (advantageous)

• Strong problem-solving and fault-finding ability
• Good communication and customer service skills
• Ability to work independently and meet deadlines
• High attention to detail and workmanship
• Physically fit for installation work

• Field-based role with travel to client sites
• May require after-hours or weekend work for installations