IT Engineer (Tier 2) (Century City, Cape Town) R25,000

SUMMARY:
IT Engineer (Tier 2) (Century City, Cape Town) R25,000

POSITION INFO:

An established international Managed Services and System Infrastructure provider and looking for a Tier 2 IT Engineer for their Cape Town service desk.

Job Description:

• Day to day support on the service desk (remote)
• Desktop, Network and Server Support
• Backup Management and Anti-Spam system support.
• Internet and Security support
• New system installations & upgrades (desktop, network, Server)
• Communication with clients
• Support, procedures & tickets
• System changes & clients audits
• Projects & implementations resource

Requirements:

Strong Knowledge / understanding (MUST HAVE)

• Windows 7,8,10 and MAC OS

Strong Knowledge (MUST HAVE):

• Systems upgrade/support SQL, Exchange 2003-2016, Windows Server 2003 – 2016
• O365 Configuration, Setup, Maintenance (Azure, Exchange, SharePoint)

Good Understanding (MUST HAVE):

• VMware, Hyper V, Terminal Server, SQL server, Windows Server, AD, DHCP, Group Policies, SAN and NAS storage.
• Cisco ASA Firewall, Routers (NAT, PAT) & Switches (VLAN, VPN), System Monitoring, SNMP

Must have

• Attention to detail
• 5+ years IT experience
• IT Degree and IT certified (either or all – Microsoft, Cisco, VMware, Checkpoint, and Citrix)
• Excellent communicator with a proven track record
• Self-starter and motivated
• Work as part of team / team assistance / team lead
• Project & Coordination experience

To start ASAP

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