IT Desktop Support

SUMMARY:
This global manufacturing concern currently has a 3 month contract for a a Desktop Support professional, to support the department to meet its objectives so as to contribute positively to the overall company objectives.

POSITION INFO:

Minimum Job Requirements:

• Degree or National Diploma in IT.
• At least 3 years’ relevant work experience.
• Experience in networks, applications like MS Office 2013-365, and Operating Systems (OS) such from Windows XP to 10.
• Knowledge of Microsoft 365
• Basic knowledge of PLC.
• Active Directory knowledge.
• A+ and N+ an advantage.

Key Job Functions:

• Diagnose and troubleshoot network and desktop (and related IT devices) problems.
• Create and manage asset register for various IT devices.
• Install and configure OS, drivers, and applications.
• Assemble/build PCs and/or replace PC components.
• Manage and set up VC meeting equipment.
• End user account set up and configuration.
• Visualisation of Helpdesk and Network incidents.
• Support Plant IT requirements.
• Finance accounting software support.
• Develop advanced office files for other departments.
• Perform preventive IT maintenance and security activities.
• Support network and stand-alone printers.
• Ensure all IT related operations run smoothly.
• Create reports for IT department.
• Ensure compliance with company IT security rules.
• Perform daily and weekly back-ups and updates.

Competencies:

• Ability to work shifts, overtime, and stand-by as and when required.
• Accurate information gathering and analysis.
• Strategic allocation of resources and review of work methods.
• Awareness of situations and decisiveness.
• Communication and sharing of plans.
• Creation of innovative vision.
• Establishing framework and system for organisational learning.
• Perseverance.
• Establishment of objective project results review.

NB! This job is now closed. You can apply for other jobs by uploading your CV.