IT Delivery Manager: Cyber Security

To support high quality and high paced delivery of cyber security programs, projects, and initiatives across South Africa with the IT GRC & Cyber Team. To support the team with delivery, project management and coordination of complex tasks with a range of stakeholders. 

• Responsible for security program and project management through the full lifecycle from requirements gathering to implementation

o In conjunction with the team, define and articulate programs, projects and initiatives in support of the Cyber and IT GRC strategy and roadmap.

o Define and obtain requirements in support of cyber initiatives.

o Create, prioritise, and manage Epics, Issues and Tasks that make up programs and projects.

o Maintain program and project delivery dashboards.

o Develop and maintain resource demand dashboards.

• Cyber Security and GRC business process engineering

o Identify, develop, and implement techniques to improve delivery at pace in a complex environment.

• Responsible for driving the delivery of security programs and projects

o Primary point of contact between the team and IT stakeholders on new and recurring projects.

o Represent the team at the relevant IT Portfolio and Procurement forums to manage resources and delivery.

o Coordinate projects through IT Portfolio project management processes.

• Communication and collaboration

o Establish relationships with key stakeholders for effective cross-team collaboration and implementation of security projects. 

o Maintain dashboards of progress for stakeholder reporting.

• Grade 12 and relevant degree/diploma (3 years)

• Up to 10 years’ experience in IT and security with a minimum of 3 years in a delivery or project manager role

• Proven track record of delivering on complex IT projects

• Experience with agile methodologies

• Proven track record of business and stakeholder relationship management

• Ability to translate technical cyber security requirements into deliverables

• Solid documentation and reporting skills

• Ability to break down large complex programs into smaller agile delivery items

• Building and sustaining relationships is a critical success factor.

Additional Criteria

• Security and risk project experience highly beneficial

• Experience in security business analysis is an advantage

• Knowledge of PCI and security frameworks (ISF, NIST and ATT&CK) is an advantage

• Understands what is commercially achievable and makes sound business decisions. 

• Supports the development of business acumen of team through knowledge sharing and upskilling. 

• Maintains advanced knowledge of business operations and organisational metrics and trends. 

• Knowledge cyber security landscape, including systemic understanding of key business linkages and dependencies 

• Is aware of and responsive to internal and external events and influences on the technical landscape 

• Ability to research technology-related concepts, trends and best practices, and apply findings

• Looks beyond symptoms to uncover root causes of problems to be solved

• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself

• Proactively approaches others to obtain missing information 

• Demonstrates a results-oriented mindset in planning and implementing activities/projects 

• Clearly defines objectives and translates them into workable activities

• Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed

• Prepares written reports and briefs and communicates ideas clearly

• Speaks fluently in team meetings when presenting information

• Accurately interprets the moods, feelings and reactions of others and adjusts own behaviour to build effective relationships within the organisation and with its business partners 

• Applies diplomacy and tact, demonstrating respect for differing perspectives 

• Understands the perspectives of others to establish mutually beneficial objectives 

• Manages existing partnerships within established agreements or contracts; negotiates adjustments when mutually beneficial to do so

• Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation

• Adjusts to work effectively within new work structures, processes, requirements, or cultures

• Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change