IR Officer

SUMMARY:
Job Title: IR Officer 
Location: Honeydew Gauteng
Industry: Facilities, Hospitality & Security Services
Type: Full-Time       / Environment: Dynamic, fast-paced, people-focused

About the Role
Our client is looking for a proactive Industrial Relations (IR) Officer to support their IR function within the facilities, hospitality and security services industry. This role is ideal for a dedicated IR professional who has practical experience in employee relations, is well-versed in labour legislation, and can assist with managing disciplinary matters, grievances, and CCMA cases. If you’re passionate about fair workplace practices, enjoy working in a fast-paced environment, and want to contribute to stable industrial relations across multiple sites, this is the role for you. (Own Vehicle & Valid License)

POSITION INFO:
What you’ll be doing

• Assist in managing disciplinary hearings, grievances, disputes, and CCMA cases
• Support the IR Manager as liaison between management, employees, unions, and bargaining councils
• Provide guidance on IR matters in line with LRA, BCEA, OHSA, and other labour legislation
• Support wage negotiations, conflict resolution, and strike prevention strategies
• Help implement IR policies, procedures, and training programs across sites
• Maintain accurate case files and reports for senior management
• Assist in workshops and training sessions for managers on IR best practices

• 3 – 5 years’ proven Industrial Relations experience (ideally within services, security, or facilities industries)
• Relevant IR or HR qualification (Diploma or Degree)
• Strong knowledge of South African labour legislation, CCMA processes, and bargaining council practices
• Excellent communication, negotiation, and conflict resolution skills
• Strong organisational and problem-solving abilities
• Valid driver’s license and own vehicle (travel between sites required)
• Clear criminal record
• Ability to work independently while supporting multiple stakeholders

• Permanent position with growth and development opportunities
• Competitive package: R25 000 – R35 000 CTC per month (based on experience and qualification)
• Benefits include provident fund, reimbursed travel, and cellphone allowance
• Opportunity to make a real impact in a respected, people-focused services group
• Exposure to a fast-paced, diverse work environment where your expertise is valued

• Based in Gauteng, travel across sites will be required
• Experience in facilities, cleaning, or security services is advantageous
• This role requires a hands-on IR professional who can balance compliance with operational needs
• Own vehicle and valid license (mandatory)